Privacy Policy

OJ Detail (“OJ Detail,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, protect, and share your information when you visit our website, book services, or otherwise interact with our business.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect personal and non-personal information from you in a variety of ways, including when you visit our website, book a service, fill out a contact form, or communicate with us.

Personal Information

Personal information may include, but is not limited to:

Full name
Phone number
Email address
Vehicle details (such as make, model, year, and condition)
Appointment dates, service selections, and service history
Billing or payment-related information (processed securely by third-party providers)
Any additional information you voluntarily provide through forms, messages, or bookings

Non-Personal Information

We may also collect non-personal information automatically, such as:

Browser type
Device type
IP address
Pages visited on our website
Time and date of visits
General website usage data

This information helps us understand how visitors use our website and allows us to improve functionality and user experience.

How We Use Your Information

We use the information we collect for the following purposes:

To schedule, confirm, manage, and complete service appointments
To communicate with you regarding bookings, changes, reminders, updates, or questions
To provide customer support and respond to inquiries
To process payments and transactions securely
To maintain business records and service history
To improve our services, pricing, and website performance
To ensure compliance with legal and regulatory obligations

We only collect information that is necessary for legitimate business purposes.

Sharing and Disclosure of Information

We do not sell, rent, lease, or trade your personal information to third parties for marketing or commercial purposes.

Your information may be shared only under the following circumstances:

Service Providers: With trusted third-party platforms such as website hosts (e.g., Wix), booking tools, or payment processors, solely to perform services on our behalf
Legal Requirements: When required to comply with applicable laws, regulations, court orders, or legal processes
Business Protection: To protect the rights, property, or safety of OJ Detail, our customers, or others

All third-party service providers we use are expected to follow appropriate privacy and data protection practices.

Payment Information

Payment information is processed securely through third-party payment processors. OJ Detail does not store or have direct access to your full payment card details. These payment processors are responsible for handling your payment information in accordance with their own privacy and security policies.

Data Security

We take reasonable administrative, technical, and physical measures to safeguard your personal information against unauthorized access, disclosure, alteration, or misuse.

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or data storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

When information is no longer needed, we take reasonable steps to delete or securely dispose of it.

Cookies and Tracking Technologies

Our website may use cookies, pixels, or similar tracking technologies to:

Improve website functionality
Analyze traffic and usage trends
Customize user experience

Cookies are small data files stored on your device. You may choose to disable cookies through your browser settings; however, doing so may limit certain features of the website.

Third-Party Links

Our website may contain links to third-party websites or services. These third-party sites operate independently and have their own privacy policies.

OJ Detail is not responsible for the content, security, or privacy practices of any third-party websites. We encourage you to review their privacy policies before providing any personal information.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

Request access to the personal information we hold about you
Request correction or updates to inaccurate information
Request deletion of your personal information, subject to legal or business requirements
Withdraw consent for certain uses of your information

To exercise these rights, please contact us using the information provided below. We will respond to reasonable requests within an appropriate timeframe.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it promptly.

Changes to This Privacy Policy

OJ Detail reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us at:

OJ Detail
Email: ojdetail308@gmail.com
Phone: 308-383-8432